Privacy Policy for AI Recommendations

Learn more about how your personal data is handled and protected while using our automated trading recommendation service. We respect your privacy and adhere to Canadian regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What Information We Collect

We collect only the data needed for service functionality and ongoing improvements.

  • Account registration data, such as your email, name, and secure login credentials, are collected when you sign up.
  • Usage information like device type, session duration, and platform interactions helps us enhance the system.
  • Technical details, including your browser type, operating system, and connection data, support functionality.
  • Optional feedback, support requests, or preferences you provide help us personalize your experience.

How We Use Your Information

Your personal data supports secure, efficient service delivery and ongoing quality advancements.

  • To provide and secure access to the automated recommendation service.
  • For quality assurance, performance analysis, and technical troubleshooting.
  • To respond to support requests and personalize your experience, if you provide preferences.
  • For compliance with Canadian legal obligations and to protect against unauthorized activity.

Legal Basis for Processing

We operate in compliance with PIPEDA and all applicable Canadian privacy laws.

Your data is processed only as required for contractual performance, consented activities, or legal compliance. Any use outside these cases requires your explicit consent.

Sharing Information

We do not sell your personal details; third-party sharing is limited and controlled.

  • Trusted service partners supporting technical, hosting, or security services only receive necessary data for those functions.
  • Regulatory compliance may require limited disclosure when compelled by Canadian law or authorities.
  • Anonymized, aggregated usage data may be used for system development or research, never for identifying individuals.

Data Security

We use recognized security measures, encryption, and access controls to protect your information against unauthorized use, loss, or disclosure. Regular audits and updated protocols support ongoing security. Despite these efforts, no digital system is immune to risks, so we advise caution when sharing sensitive data online.

Your Rights

Canadian users have specific privacy rights over their information.

  • You may view, update, or request deletion of your personal data at any time, subject to legal retention requirements.
  • You can withdraw consent for non-essential processing without affecting service delivery.
  • You may request details about how your data is used and processed by our service.
  • You can lodge complaints with Canada's Privacy Commissioner regarding concerns.

Cookies and Tracking

Our site uses cookies for necessary site operations and improving user experience. See our separate Cookie Policy for complete details.

Cookie Policy Cookie Policy

Contact Us

For questions about privacy or your data, please reach out to our privacy contact using the methods below.

Contact email: content@crisentium.com

Contact number: +1-527-820-8843

Mailing address: 6156 Quinpool Road, Halifax, NS B3L 1A3 Canada

Changes to This Policy

We may update this Privacy Policy as regulations or practices change. Updates will be posted on this page with a revised date.

Last updated: February 5, 2026